Your Executive Team.
Industry experts Ross McCallister and Ken McElroy joined forces in 1985 to build a partnership based on their strengths and decades of experience and success. While Ross and Ken share a common goal of delivering exceptional service, results and return on investment, they each bring a unique owner/investor/manager perspective to MC Companies. An invaluable advantage to you.
> Ken McElroy, Principal
Ken McElroy oversees the company’s asset portfolio and leads the day-to-day operations including financial and operating analysis, investor relations and business development. An industry veteran, Ken served in leadership roles in multi-family asset and property management for more than 20 years. He is also an expert in development, project/construction management, investment analysis and acquisitions/dispositions, as well as business development and client relations.
Ken is an advisor to Robert Kiyosaki of The Rich Dad Company, and wrote numerous books and audio programs, including How to Increase the Income from your Real Estate Investments, (available at
Rich Dad). Ken also hosted WS Radio's weekly Entrepreneur Magazine's Real Estate Radio Program.
In 2004, Ken wrote his first best-selling book, The ABC's of Real Estate Investing. He recently published his second book about multi-family management and real estate investing, Rich Dad’s Advisors: The Advanced Guide to Real Estate Investing. For more information about Ken McElroy or his books, visit www.kenmcelroy.com.
Ken and his family live in Scottsdale, Arizona where they enjoy various sports and outdoor activities year round. Two of his favorite pastimes are coaching his children’s sports activities and golfing.
In his own words:
"The McCallister - McElroy partnership works: our combined core strengths create value and is the foundation for the company we built. For us, a culture of partnership isn’t something we hang on the wall. It’s something we actually live minute-by-minute when we bring on a new property management contract, run the numbers on an apartment community we’re thinking about buying or map out the strategic direction for our company in the coming year. It’s our mutual respect, our respective talents and our combined actions that come into play and create our commitment to Sharing the Good Life with our families, friends, investors, employees and our family of community residents."
> Ross McCallister, Principal
Ross McCallister spearheads construction and business development operations including acquisition, investment analysis, financing, project management, and client relations. A 30-year expert in real estate development and finance, Ross developed and constructed multi-family communities and managed condominium conversion projects in excess of $300 million throughout Arizona, Oregon, and Nevada. Prior to founding MC Companies with Ken McElroy, Ross was President of The McCallister Co., a real estate syndication and property management firm. He is both a licensed real estate broker and licensed general contractor.
A believer in giving back, Ross served the real estate industry and Tucson community throughout the course of his career. He is past Chairman of the Board of Directors of the Arizona Multi-Housing Association and past Chairman of Metropolitan Tucson Housing Commission. Since 2002, he’s served as a member of the Office of the Governor's Arizona Housing Finance Authority Board.
Ross and his wife enjoy an active outdoor lifestyle in Tucson, Arizona. A father and grandfather, he enjoys spending time and relaxing with his family. Some of his favorite activities include golf, cycling and skiing.
In his own words:
"It’s common for our investors and business partners to be friends and family. If they didn’t start out that way, they end up that way. Ken McElroy and I built this company based on solid values, experience and credibility. And, it’s the same today; each investment property in our portfolio must meet certain criteria. We believe in Sharing the Good Life with our families, friends, investors, employees and our community residents."
> Lesley Brice, Partner and President of MC Residential
As a partner and president of MC Residential Communities, Lesley Brice oversees property management on both the corporate and property levels. Beginning her real estate career more than 20 years ago, Lesley has extensive experience in multi-family housing. She served in a wide variety of roles in real estate development, investment, asset management, short-term housing and condominium conversion. Lesley is a visionary entrepreneur with a genuine sense of ownership and pride for the properties she oversees.
Lesley began her career as a resident services agent at a very large apartment community and worked her way through the ranks—gaining expertise in leasing, and as a corporate housing agent, assistant manager, manager, asset manager—to her current position of president of MC Residential.
She holds a Broker's license and sits on the Arizona Multi-housing Association's (AMA) Board of Directors. She serves as Immediate Past Chair of the board’s Executive Committee. As a leader in the Multi-housing industry, Lesley believes in the value of education and provides challenging opportunities to her employees. Lesley is a passionate educator and was fortunate to be part of the inaugural Rich WomanTM forum in 2010 and has spoken at several Rich DadTM educational events. She has also served as a delegate to the National Apartment Association (NAA).
Lesley’s properties and employees have been recognized as finalists and winners of NAA and AMA Awards. During her chairmanship, the AMA won a prestigious Paragon award for their Apartment Careers program. She also is involved in UMOM's Big Hearts for Little Hands campaign, working to end homelessness in Arizona.
In her own words:
"As partner and president of the management companies, I focus on communication and mentoring our team to successfully manage all assets placed in our care. It is very gratifying to see what started as a good deal on paper develop into a flourishing asset for its investors; a satisfying and positive place for our team members to work; and a quality and comfortable place for our residents to call home. These things combined are our foundation that allows us to Share the Good Life."
* With the SAAR & NAR membership comes the designation of Realtor.
> Tanner Bickelhaupt, Capital and Acquisitions
Tanner is the main contact between MC Companies and investment partners; role consists of developing and enhancing effective relationships with debt and equity investors, monitoring capital markets and liquidity, and managing investment relationships. His responsibilities also includes acquisition activities including identifying markets and the acquisition of assets within those markets. He holds a degree in Business Administration and Marketing from Gonzaga University. Tanner offers 10 years of real estate experience and is a licensed Real Estate Broker in Washington and Idaho.
> Lori Coup, Analyst
> Rick Bjorgo, Asset Manager
Rick is responsible for overseeing all aspect of MC's Arizona portfolio, which is currently comprised of ten stabilized communities and two new lease-up properties in Tucson Arizona that will be opening in April and May of 2012. Rick joined MC in September of 2011. He brings over 25 years of property management with him. In Rick's 25 years he has held every position in property management from porter to his current position as Asset Manager.
> Freddie Thornton, Corporate Controller
Freddie joined MC Companies in 2004 and is the Regional Accounting Manager, overseeing the MC Portfolio and supervising the Property Management Accountants, ensuring we provide clients with accurate financial reporting. Working in the property management industry since 1994, Freddie started her career as leasing agent, then property management where she quickly developed a reputation for rescuing troubled assets. Freddie has worked in nearly every position in property management including maintenance!
> Susan Leichter, Director of Human Resources and Benefits
Susan joined the MC team in 1999 and currently oversees the payroll department and human resources, including the company's employee benefits. With more than 15 years experience in property management, Susan continues to seek ways to improve the company's benefits and human resources practices. Prior to joining MC, Susan worked for Sureway, Lincoln Property Company and Mark-Taylor Company. Prior to moving to Arizona, Susan worked in retail accounting in New Jersey for more than 20 years.
Your Asset Management Team. - top
> Jennifer Harmon, Director of Property Operations
Jennifer began her career with MC Residential Communities in 2009, bringing over 10 years of property management experience to the team. Jennifer works closely with the President, Asset Team and with all of our communities. Her main focus is to keep the property management division running smoothly and is the "go-to-person" when our communities need assistance or guidance.
> Pamela Briand, Director of Revenue Management
Pamela joined MC Residential in 2011 with 18 years in the AZ Multi-housing and Real Estate industry. Pamela is responsible for setting the rental rates for each property and maintaining the company's revenue management software for AZ, TX, and OK. Pamela trains the on-site teams to effectively use the software and stays current on competition and industry changes in each property's submarket in order to maximize income on every company asset. Pamela has held an AZ Real Estate License since 1993 and is an active member on the Communications Committee for the Arizona Multi-housing Association.
> Patty Becker, Director of Customer Relations
Pat is currently the Director of Resident Relations and is responsible for MC Customer Service. On behalf of customer service, Pat contacts all new residents and welcomes them to our family of MC Residential Communities. She is available directly to our residents who may need assistance or clarification and to our managers with insight on how to effect positive change. Pat has spent the last 2 years in customer service sharing what she has learned from 16 years of onsite and 14 years of multi site management experience. During that time she has done new community lease up as well as major renovations in both down markets and up. Pat holds a real estate broker license in the State of Arizona.
> Linda Claiborne, Property Management Administrator
Linda is responsible for providing assistance to our communities and corporate staff on a daily basis as well as serves as an assistant to the Human Resources Team for the MC Eastern Region. Linda is behind the numbers in our property rankings and is responsible for daily, weekly, and monthly statistical reporting. Linda is known as the go to person for the Eastern Region and assists with File Audits, Due Diligences, and is the official "voice" of MAC (MC's Mascot). Linda brings over 18 years of experience as an Executive Assistant and has been with MC since 2009.
> Andy Hernandez, Director of Maintenance Operations
> Baylen Brice, Digital Marketing
> Jessica Gonzalez, Short Term Housing Coordinator
Your HR Team. - top
> Debbie Flink, Payroll Administrator
Debbie is responsible for all payroll functions for employees in Arizona, Texas and Oklahoma. Debbie began her career with MC in 2009, bringing over 18 years of payroll experience to the HR team. Debbie's primary responsibility is to accurately process payroll each week and perform administrator functions for Paychex eservices and Time and Labor Online websites. Also responsible for unemployment claims, garnishments and child support orders and producing adhoc reports as requested.